Please connected to the web

Hi,this addin has worked for a time now, but for a couple a weeks ago it stopped working. Now it gives a warning saying "Please connected to the web" (literally). And, of course, I am connected to the web. Any suggestions? Ive tried to reinstall.

/Luka

Dear Luka,

Sorry for the delay, and concerned your experiencing problems. I've been waiting to see if other have experienced any problems. None reported so far and it is working for us on a number of machines. Could it be possible that your company or university have enable a new fire-wall or do they use a proxy to route traffic? If you have the same problems from a different location, then please email us directly with your phone number and I'll call to work through this and see what causes this. Its important we iron out bugs before our next major release of this product - currently go through testing.

Best wishes Will